Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and securely as possible. Please take a moment to review our shipping policy.
1. Shipping Locations
We currently offer shipping to the following regions:
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United States
If your country is not listed, please contact our customer service to inquire about shipping options.
2. Processing Time
All orders are processed within [1-3 business days] from the date of purchase, excluding weekends and holidays. Once your order has been processed, you will receive a tracking number via email.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery time of [5-7 business days].
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Expedited Shipping: Estimated delivery time of [2-4 business days].
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Express Shipping: Estimated delivery time of [1-2 business days].
Delivery times are estimates and may vary depending on your location, weather conditions, or other factors.
4. Shipping Costs
Shipping costs are calculated based on your location and the shipping method selected during checkout. You can view the shipping costs at checkout before finalizing your order.
5. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, and fees that may apply. These charges are determined by your country’s customs authority and are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive an email notification with your tracking number and a link to track your order. You can also track your order by logging into your account on our website.
7. Address Changes
Please ensure that the shipping address you provide is correct. We cannot change the shipping address once the order has been dispatched. If you notice an error, please contact us as soon as possible at feroboxing@outlook.com.
8. Lost or Damaged Orders
If your order is lost or damaged in transit, please contact our customer support team at feroboxing@outlook.com within 7 days of receiving your order. We will assist you with filing a claim with the carrier or issuing a refund/replacement.
9. Returns and Exchanges
Please refer to our Return Policy for information regarding returns, exchanges, and refunds.